About Us

Last updated: 11/03/2025

At Illicium Motors Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal details such as your name, phone number, address, GST number, payment information, and related details when you interact with us.

2. Data Storage and Access

All customer data is securely stored in our Zoho CRM system and is accessible only to authorized internal staff.

3. How We Use Your Information

• Process and fulfill orders.
• Provide customer support and warranty services.
• Send marketing communications, offers, and updates (only with your consent).
• Improve our website and customer experience.

4. Use of Cookies

Our website uses cookies and analytics tools to enhance your browsing experience. You may disable cookies in your browser settings.

5. Data Retention

Customer information is retained for 12 months from the last interaction, after which it may be deleted or anonymized.

6. Sharing of Information

We do not sell or rent your data. Information may only be shared with:

• Courier and logistics partners for order delivery.
• Payment gateways like Razorpay for secure transactions.

7. Data Security

We employ secure encryption and industry-standard practices to protect your data.

8. Contact Us

For any privacy concerns or requests to delete your data, contact us at:

📧 info@illiciummotors.com